Shipping & Delivery Policy

Shipping and Delivery Policy – Zaydanic.com

At Zaydanic.com, we are committed to delivering your products in a timely, secure, and efficient manner. Our Shipping and Delivery Policy outlines the terms and conditions regarding the shipment of your orders. Please read this policy carefully to understand how we handle shipping and delivery.

1. Shipping Locations

We currently ship across India, ensuring that customers from various regions can enjoy our range of stationery, toys, and kids’ products.

2. Shipping Charges

Shipping charges depend on the destination and size of the order:

• Standard Shipping: Orders above 999/- qualify for free standard shipping across India. For orders below this threshold, a nominal shipping fee will be applied.
• Express Shipping: For quicker delivery, express shipping is available at an additional cost. Shipping fees will be displayed at checkout based on the shipping option you select.

3. Delivery Time

Delivery times may vary depending on your location and the shipping method selected.

• Standard Delivery: Orders are typically delivered within 5-7 business days.
• Express Delivery: Express orders are usually delivered within 2-3 business days.

Please note that delivery times are estimates and may be affected by external factors such as public holidays, logistics delays, or weather conditions. We will keep you updated with tracking information once your order is shipped.

4. Order Processing Time

• Orders are processed within 1-2 business days from the date of purchase. During peak seasons or sales, processing times may extend slightly.
• Once your order is processed and shipped, you will receive an email confirmation with a tracking number to monitor your delivery status.

5. Order Tracking

After your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to follow your shipment through our courier partner’s website and stay updated on the delivery status.

6. Undeliverable Packages

In the event that a package cannot be delivered due to an incorrect address, absence of a recipient, or other circumstances, the following may occur:

• The courier service will attempt redelivery.
• If the package is returned to us due to failed delivery attempts, we will contact you to arrange for reshipment (additional shipping fees may apply).

7. International Shipping

At this time, www.Zaydanic.com ships only within India. We are working on expanding our delivery services to international locations in the future.

8. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us at support@zaydanic.com with your order number and relevant details. We will investigate the issue and work to resolve it as quickly as possible, either by reshipping your items or providing a refund.

9. Incorrect Shipping Address

Please ensure that your shipping address is accurate when placing your order. If you realize there’s an error in the address, contact us immediately at support@zaydanic.com. If your order has not yet been shipped, we can update the address. Once an order has been shipped, we cannot modify the shipping address.

10. Contact Us

If you have any questions or concerns regarding our shipping and delivery process, please reach out to us:

• Email: support@zaydanic.com
• Phone: +91 8882741581
• Address: Zaydanic, H2, Ground Floor, Malka Ganj, North Delhi, 110007 Delhi, India